Frequently asked questions
Everything you need to know about fitment, shipping, returns and warranties. Can't find your answer? Reach us through the contact page.
If you're unsure, describe your vehicle or machine (make, model, year) and the part you need via the contact page before you order. Our team will confirm availability and compatibility. If a part we confirmed turns out wrong, return shipping is on us.
Delivery costs and timeframes will be confirmed with you on WhatsApp before dispatch.
You can return any part as long as it's unused, uninstalled and in its original packaging. Electrical parts that have been fitted can't be returned unless faulty. To start a return, email support@bestqualities.ng with your order number.
We sell genuine and certified parts from established brands like Bosch, SKF, Gates, Fenner and Caterpillar, sourced directly from authorised distributors.
Warranty coverage depends on the specific part and brand, covering manufacturing defects. The warranty covers replacement or refund of the part itself. Keep your order confirmation as proof of purchase; no registration needed.
Yes. Describe the equipment or vehicle and the problem through the contact page, and one of our technicians will point you to the right part, free of charge and with no obligation to buy.